Substance Use Care Coordinator
Delray Beach, FL
Full Time
MRT
Mid Level
Substance Use Care Coordinator
Position Summary
South County Mental Health Center, Inc. is seeking a Substance Use Care Coordinator to our Mobile Response Team. This role provides care coordination to assigned individuals involved with MRT crisis intervention. Substance Use Care Coordinator will be responsible for monitoring care linkages and/or following up with clients (if services are refused) for 72 hours to ensure successful care linkages both internal and external. Ongoing care coordination provided by the coordinator will help to ensure that individuals receive timely and appropriate services and to monitor the success of referrals. The provision of care coordination services will allow for adjustment of referrals or modification of services as necessary and strengthens continuity of care for the individuals served.
About Us
South County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.
Minimum Qualifications
Preferred Qualifications:
Duties and Responsibilities
Physical Demands
Working Conditions
Performance Standards
Performance will be evaluated based on:
Schedule & Work Details
Full-Time Position
Schedule: Hours may vary based on organizational needs
Benefits
We offer a comprehensive benefits package, including:
Additional Information
Background check required
Drug-free workplace
Equal Opportunity Employer (EOE)
Position Summary
South County Mental Health Center, Inc. is seeking a Substance Use Care Coordinator to our Mobile Response Team. This role provides care coordination to assigned individuals involved with MRT crisis intervention. Substance Use Care Coordinator will be responsible for monitoring care linkages and/or following up with clients (if services are refused) for 72 hours to ensure successful care linkages both internal and external. Ongoing care coordination provided by the coordinator will help to ensure that individuals receive timely and appropriate services and to monitor the success of referrals. The provision of care coordination services will allow for adjustment of referrals or modification of services as necessary and strengthens continuity of care for the individuals served.
About Us
South County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.
Minimum Qualifications
- Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, or a related human services field.
- Two years full-time or equivalent experience working with adults and children at risk
- Must have a valid Florida Driver’s License.
Preferred Qualifications:
- Enrolled in a Master’s Program in a related field and have professional experience in substance use.
Duties and Responsibilities
- Face-to-face assessment interviews with clients to determine their level of substance abuse needs.
- Accompany clients to & links them with community resources, as needed.
- Counsel clients and family members, when appropriate, on relevant clinical issues.
- Continuous outreach to all clients in caseload.
- Advocate for clients, such as assisting with locating treatment facilities or halfway houses
- Complete applications for services and discuss client needs with their provider(s).
- Coordinate provider care i.e. psychiatrists, therapists, medication clinics, and external services such as hospitals,
- social service agencies, and/or housing agencies.
- Monitors the treatment process to ensure required services are provided in a timely manner.
- Attend staff and community meetings.
- Documentation including progress notes, progressive reviews, and other reports, on multiple platforms.
- Complete an extensive monthly report to convey data to DCF.
- Conduct assessments, as instructed, as part of client's medical records.
- Daily entries into Credible (EHR) schedule and COC module.
Physical Demands
- Must be in good physical condition with no restrictions of movement.
- Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.
Working Conditions
- Professional healthcare office and clinical environment
- Frequent interaction with leadership, clinical staff, and regulatory bodies
- May require participation in audits, inspections, or urgent compliance matters
Performance Standards
Performance will be evaluated based on:
- Effectiveness of quality improvement initiatives and outcomes
- Compliance with regulatory and accreditation standards
- Accuracy and timeliness of reporting and audits
- Reduction of risk and incident trends
- Collaboration with leadership and department teams
- Organizational readiness for surveys and inspections
Schedule & Work Details
Full-Time Position
Schedule: Hours may vary based on organizational needs
Benefits
We offer a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Paid time off
- Life and long-term disability coverage
- Voluntary benefit options
- 401(k) with employer match
Additional Information
Background check required
Drug-free workplace
Equal Opportunity Employer (EOE)
Apply now.
Because of the work we do in the community, a full background check is required for all staff.
We are a drug free employer.
South County Mental Health Center, Inc is an EOE.
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